FAQ

HOW DO I GET THE LICENSE?

All of our products are digital. In the case of a product with a serial code (e.g. Operating Systems) this will be sent to the e-mail address provided to us during the payment phase.

HOW DO I DOWNLOAD THE SOFTWARE?

Purchased software can always be downloaded from the manufacturer’s official website. In any case, you will receive the official link in the automatic email immediately after placing the order.

WHAT SHOULD I DO IF I NEED HELP WITH INSTALLATION?

If you need help installing, our customer service will be happy to help! Contact us via chat, email: support@softkeymart.com

WHERE DO I FIND THE SOFTWARE SYSTEM REQUIREMENTS AND SPECIFICATIONS?

Each product has specific technical requirements that you can find next to the description. If you are not sure if the program you want to buy is compatible with your hardware, don’t hesitate to contact our specialized team!

PROBLEMS WITH DOWNLOADING OR RUNNING THE PROGRAM?

If the program doesn’t start or stops downloading, check your antivirus settings and make sure your device is connected to the Internet. The problem could also be caused by the browser, so try changing it. If these solutions don’t help, contact us!

WHERE DO I FIND THE SOFTWARE SYSTEM REQUIREMENTS AND SPECIFICATIONS?

Each product has specific technical requirements that you can find next to the description. If you are not sure if the program you want to buy is compatible with your hardware, don’t hesitate to contact our specialized team!

HOW LONG WILL IT TAKE TO RECEIVE THE PURCHASED PRODUCT?

After completing the payment, your order should arrive immediately in the mailbox you have provided. Volume licenses or multiple activation keys take 1 to 4 hours to be delivered.

WHEN WILL I RECEIVE MY ORDER?

Your request will be sent after it is processed by the internal support team. Because there are many orders from other customers, please be a little patient.

IS THE APPLICATION VALID FOR USE AND INSTALLATION ON WINDOWS 2010 AND 2021?

Yes, the program is valid for use and installation on Windows versions 2010 and 2021

CAN I BENEFIT FROM FUTURE UPDATES?

Yes, you will benefit from all current and future updates permanently

ARE THE LICENSES ORIGINAL?

Yes, original and legal licenses, 100%

WHAT DO I GET ONCE PURCHASED?


By purchasing this product you will receive the digital software to download and install, the product key for activation and all the instructions for correct installation, With purchase invoice.

IS THE PRODUCT DOWNLOADED FROM THE OFFICIAL SITE?

Of course, the product is downloaded from the official website, no external links are used, only official links.

HOW DO LICENSES HAVE A LOW PRICE?

Since retail licenses are used and abandoned by the previous owner pursuant to EC ruling C-128/2011, it is possible to purchase them from us at a more convenient price. Our licenses are digitally delivered via email within a few minutes of payment, they are digital ESD licenses, and all product keys are original and can be reinstalled on the same device.

DO I GET A LEGAL GUARANTEE FOR USING THE LICENSE?

Absolutely! Every license purchased from us comes with a legal guarantee for its authenticity and proper use, in compliance with European and international laws.